qret.me Privacy Policy
Last Updated: March 2026
At qret.me (the "Platform"), we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the Turkish Personal Data Protection Law (KVKK) and the European Union General Data Protection Regulation (GDPR).
1Information We Collect
We collect information you provide directly to us and data generated automatically through your use of our services: Personal and Business Identifiers: Name, email address, and business details provided during registration. AI Chat Logs: Interaction data and inputs from your "Nano Agents" used to provide and improve our services. Technical Data: IP addresses, browser types, and device identifiers collected automatically via cookies for system security and performance. Payment Information: Billing details processed through secure third-party payment gateways (we do not store full credit card information).
2How We Use Information
Your data is processed for specific and legitimate purposes, including: Service Delivery: Maintaining your account and processing subscriptions. AI Model Improvement: Chat logs may be used in an anonymized way to enhance the performance and accuracy of our AI models. Support and Communication: Providing customer assistance and sending system updates. Security: Detecting and preventing unauthorized transactions or illegal activities.
3Data Protection and User Rights
Under KVKK and GDPR, you have the following rights regarding your personal data: Right of Access: Request a copy of the personal data we hold about you. Right to Rectification: Request corrections to inaccurate or incomplete data. Right to Erasure ("Right to be Forgotten"): Request the deletion of your data when it is no longer necessary for the original purpose. Right to Object: Object to the processing of your data for specific purposes, such as direct marketing or automated decision-making. We implement industry-standard security measures, including encryption at rest and in transit, to protect your data from unauthorized access. In the event of a significant data breach, we will notify the KVKK Board and affected users within 72 hours.
4Third-Party Sharing and International Transfers
We do not sell your data. We share information with third-party providers only as necessary to provide our services: AI Infrastructure Providers: To process inputs and generate AI responses. Payment Processors: To facilitate secure billing. Legal Compliance: When required by a court order or authorized governmental inquiry. If your data is transferred outside of Turkey, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to maintain a level of protection equivalent to KVKK/GDPR.
5Data Retention
We retain your personal information only for as long as is reasonably required to provide our services or to comply with legal, tax, and accounting obligations. Anonymized technical data may be kept indefinitely for analytical purposes.
6Governing Law
This Privacy Policy and any disputes arising from it are governed by and construed in accordance with the laws of Turkey.
7Contact Us
For any requests regarding your data privacy or to exercise your legal rights, please contact our Data Protection Officer at: Email: privacy@qret.me